Organization and admin
Plans, usage and billing
See what your organization uses against its plan, change the plan, and manage payment or cancel.
Updated
Every organization is on a plan: Free, Starter, Pro or Team. What each includes and costs is on Pricing. Your first sign-in puts your organization on Free.
See your usage#
Open Usage in the organization. Plan limits shows each limit and how much of it you use. When you're close, the page says You're close to your plan's limits, with See plans.
When a hire, a launch or an enrollment would pass a limit, the Console refuses it and says which limit. Archive what you no longer need, or change your plan.
Change your plan#
Only the organization's owner can change its plan.
- Open Settings, then Billing. It shows your plan, payment details and contract.
- Press Upgrade, or Change plan, and choose a plan.
- Review the change, then pay at Checkout for a paid plan.
If Checkout was left unfinished, Billing says Payment needed to finish setup, with Continue to Checkout.
When something needs attention#
| Billing says | What to do |
|---|---|
| Usage exceeds your plan limits. | Archive what you don't need, or See plans |
| Payment needs attention. | Update your payment details from Billing |
| Organization locked. | Choose a plan, or Use Free for this organization |
| Paused by your plan (on a Compute's page) | Upgrade, remove a Compute, or keep this one (Manage a Compute) |
When usage exceeds your plan's limits, Billing says what happens, in these words: "Over a limit, new work is refused. Within the hour, the newest-started desks and services over it are stopped and the newest External harnesses over it are paused; a Compute over the limit runs nothing. Nothing is archived, and no person is removed."
Payment and cancelling#
From Billing, manage your payment details, or press Cancel subscription. A scheduled cancellation shows on Billing until it takes effect, and you can keep the subscription until then.
Questions about a bill: support@uremot.com.